FAQ
The questions, answered.
Pulled from the inbox. Each is a tight answer with a link if you want to go deeper.
What documents do I need for Paraguay residency?
It depends on your citizenship and current residency. Each country has its own criminal background check format, and Paraguay only accepts specific ones (a Canadian RCMP fingerprint check, for example — a name-based check gets rejected). Create a free account and tell us your nationality; we'll give you the exact country-specific checklist with official government links.
Sign Up Free → Where do I even start?
Create a free account and tell us your situation — it costs nothing, and it's where you see how each step works and set things up when you're ready.
Sign Up Free → Does Paraguay actually have zero tax?
No, and don't trust anyone who tells you it does. Paraguay has a territorial tax system — only Paraguay-source income is taxed under the standard regime. Foreign-source income falls outside the tax base. That's a real and significant advantage, but it isn't "$0 tax on everything." We have a long post on the details.
Read the full explainer → Will having a Paraguayan RUC expose my worldwide income to Paraguayan tax?
No. A RUC commits you to monthly filing in Paraguay — including months with zero activity — but it does not extend Paraguay's tax jurisdiction over your foreign-source income. The forum claim that it does is wrong. The filings do earn their keep, though: a RUC kept in good standing is the standard solvency proof when you later convert to permanent residency.
Read what a RUC actually commits you to → Can I use my mailbox address for my cédula or for opening a bank account?
No. The mailbox is a service address. The cédula and most banking documents need a real residential address — a lease in your name, backed by the property's utility bills (in Paraguay those always stay in the owner's name, never a tenant's). That's a different kind of solution; we set it up for clients privately, case by case. If it's coming up for you, create a free account and tell us what you're trying to satisfy.
Read the explainer → How many trips to Paraguay do I need to make for residency?
One trip of about four days gets temporary residency and the cédula submitted; your documents are ready in roughly four months on the standard track (about two months expedited) and can be picked up or shipped to you. Doing it without representation usually means a second trip or a long stay. If permanent residency is the goal, plan at least one return visit during the two-year temporary window (ideally months 10–12) — you can't be outside Paraguay more than 365 days, and Migraciones checks the record at conversion.
Read the step-by-step → How fast can I get a driver's license?
About three days end to end — a couple of business days for us to make arrangements, then one short guided appointment at the license bureau. The process is efficient when it runs through us. It only starts after your cédula is issued. Out of the country when you need to begin? Sign up free and tell us your situation; we make it easy from there.
Read the driver's license guide → Do you accept Bitcoin? Monero?
Yes to both. Bitcoin (Lightning preferred for speed; on-chain works), USDT (ERC20 or TRC20), Monero. Wise, Revolut, credit card, bank transfer also accepted. How you pay is your business.
Can you pay my ANDE, Personal, or Claro bills while I'm abroad?
Yes — that's the bill pay service, included with the Mailbox subscription. Send the bill through your account, we pay it locally, same business day in most cases. Flat $3 fee per bill. Exchange rate referenced to Cambios Chaco.
Read the bill pay guide → What happens if I'm out of Paraguay for more than a year?
On temporary residency, that's now a real problem: you cannot be outside Paraguay for more than 365 days, and Migraciones checks your entry and exit record when you apply to convert to permanent. Emailed excuses for a missed visit are not being accepted. Plan at least one visit during the two-year window — ideally around months 10–12 — then file for permanent during months 21–24, spacing the visit and the filing so no absence reaches 365 days. Permanent residency is far more forgiving: roughly one visit every three years. If a long absence is looming, message us from your account before it becomes a problem.
Read the permanent residency guide → What do I need to convert temporary residency to permanent?
Three things trip people up. Timing: the conversion window runs from month 21 to month 24 of your temporary card. Presence: you can't have been outside Paraguay for more than 365 days during the temporary period — Migraciones checks the record. Economic solvency: the conversion file now includes proof you can support yourself, and for most clients that's a RUC in good standing plus its tax compliance certificate (an apostilled university degree is the main alternative). All three are easy if you plan them from month one; we run the whole conversion for clients.
Read the permanent residency guide → How do I manage my mailbox, my services, my accounting once I'm a client?
Everything lives inside the Sweet Home Paraguay App — Android, iOS, and web, one login. Your mail, your active services with live status, your facturas, your document vault, your payments. No more hunting through WhatsApp threads to figure out where things stand.
Access Your Account → Can I bring my family on one residency application?
Standard residency: family applications are a known path — spouse and children join under the same file with the right documentation. The CIE (residency by investment) is personal — each adult investor's CIE covers them only. Tell us your household — ages and citizenships — and we'll lay out what each person needs.
Sign Up Free → Do you have a physical office I can visit?
We're in Asunción and we're real, but we don't run the kind of waiting-room office model where you book an appointment to be told what you already read on a website. Most clients never need to step into an office. For those who do, we sort it case by case.
What's your privacy stance on client data?
We don't sell your data. We don't ask what we don't need to ask. We accept Bitcoin, Monero, cash, and bank transfer because how you pay is your business. Your file is your file.
How do I contact you?
WhatsApp and email. We aim to respond within 24 hours, usually faster.
Contact →
We're there for you when you need us.
That's the whole point.
WhatsApp or email — we aim to respond within 24 hours, usually faster. Or create a free account and most of your questions will already be answered before you ask the next one.